Custommer report

From:
Ilana Elgrabli (ilanae@elisra.com)
Sent:
Tuesday, July 27, 2010 7:18:58 PM
To:
nuntaratt kongsamai (n_kongsamai@hotmail.com)
.ExternalClass p.ecxMsoNormal, .ExternalClass li.ecxMsoNormal, .ExternalClass div.ecxMsoNormal
{margin-bottom:.0001pt;font-size:12.0pt;font-family:'Tahoma','sans-serif';}
.ExternalClass a:link, .ExternalClass span.ecxMsoHyperlink
{color:blue;text-decoration:underline;}
.ExternalClass a:visited, .ExternalClass span.ecxMsoHyperlinkFollowed
{color:purple;text-decoration:underline;}
.ExternalClass p
{margin-right:0cm;margin-left:0cm;font-size:12.0pt;font-family:'Tahoma','sans-serif';}
.ExternalClass span.ecxEmailStyle18
{font-family:'Calibri','sans-serif';color:#1F497D;}
.ExternalClass .ecxMsoChpDefault
{font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;}
.ExternalClass div.ecxWordSection1
{page:WordSection1;}
Dear Yang
Thank you for the wonderful trip. It was a great experience for us as well as for the kids. We had the best time and enjoined every minute, indeed this will be a trip to remember. Hope we will meet again next year. A big thank you for charming and beautiful Gai as well.
Elgrabli Ilana & Yoram



A few weeks before our trip a colleague told me that he'd used a fabulous guide in Thailand who was wonderful with their kids and even spoke a bit of Hebrew. I emailed the guide to find out that he was available for the first 3 full days of our visit but was booked for the next period of our trip. He lives in Chiang Mai so he was able to meet us at the airport and at the end of the three days he dropped us at the hotel in Chiang Rai. The guides name is Nuntaratt Kongsamai but he goes by the nickname Young. He works exclusively with Israelis. By focusing on one nationality he feels he's able to leverage word of mouth and reputation much more than if he were to work with random tourists from various countries. This has apparently kept him pretty steadily employed for the past 2 years while he has friends who have long periods without any customers. That said, I highly recommend him and would happily pass on his details to anyone.




Jos Neuhaus August 25 at 5:47pm
Hi Young,I have just added this in Trip advisor:My wife, our three sons (aged 17, 13 and 9) and I, just returned from a three-week vacation in Thailand.We asked Mr. Young to be our guide in the North (Chiang Rai, Chiang May and Pai) and pre-planned our trip entirely using his advice and tips.Mr. Young was great with our kids and an excellent guide. Not only did he escort us the markets and many other places but we were so pleased with him that we spent several dinners and evenings with Mr. Young. For example, walking with him through local markets enabled us to see things we would have otherwise overlooked. His ability to communicate with locals, his readiness to act as our translator truly showed us the beauty of the people and country we visited. I am convinced that because of Mr. Young’s attitude, enthusiasm, experience and knowledge are so exceptional we were able to see so many more sides and faces of Thailand which we would have otherwise missed. We feel very lucky for having Mr. Young as our guide and he truly made this a special holiday we will remember. On behalf of my family and myself, I strongly recommend Mr. Young to anyone who plans on visiting the region.Young's Thai name is Nuntaratt Kongsamai , Jos.